What every company can learn from Frontier Firms leading the Ai revolution

What every company can learn from Frontier Firms leading the Ai revolution

Frontier Firms are setting the pace in AI maturity — scaling GenAI and agentic AI, unlocking ROI, and overcoming hurdles that hold others back. Discover the secret to their success by downloading your free copy of the IDC report, "What every company can learn from Frontier Firms leading the AI revolution." Ready to pick up the pace of your AI transformation journey? Complete this short form to get your complimentary IDC report right away.

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Frequently Asked Questions

What are Frontier firms and how do they differ from other organizations using AI?

How are companies actually using GenAI and agentic AI across the business?

The report shows that AI use is moving from isolated experiments to broader, more strategic deployment across business functions. **GenAI adoption and scope** - **68%** of all respondents already use GenAI. - Another **26%** are not using it yet but plan to within 12 months. - Frontier firms are especially advanced: **97%** of them use GenAI in two or more business functions, compared with **18%** of laggards. - On average, Frontier firms use GenAI in **seven** business areas. Current and planned GenAI use spans: - **Customer service, marketing, and IT** – Over 40% of organizations already use GenAI here. - **Other functions** – Product development, cybersecurity, sales, HR, finance, and supply chain are also seeing growing adoption. Use cases are evolving in three layers: 1. **Productivity use cases** – Individual employee productivity and efficiency (for example, reducing time spent on analysis or routine tasks). These were the starting point and are now considered table stakes. 2. **Functional use cases** – Applying GenAI to specific business functions such as marketing, sales, IT, and supply logistics. 3. **Industry use cases** – Creating new business models, products, or services tailored to industries like retail, manufacturing, financial services, and healthcare. Organizations are also shifting from: - **Prebuilt GenAI applications** (40% today) - To **customized or custom-built GenAI solutions** (expected to reach 70% in the next 24 months). **Agentic AI adoption and plans** - **37%** of respondents currently use agentic AI. - Another **25%** are experimenting with it. - **24%** plan to use it within the next 24 months. Today, use of agentic AI by function is still modest, but the report notes that within two years, almost **three times as many** respondents plan to use agentic AI across lines of business such as: - Customer service - Cybersecurity - Product development - Sales and business development - Marketing and PR - IT and infrastructure Frontier firms are ahead here as well, adopting agentic AI in areas like product development, customer support, and customer engagement, and using it as a differentiator rather than just a productivity tool.

What business value and ROI are organizations seeing from GenAI and agentic AI, and what challenges are they facing?

The report indicates that most organizations are seeing tangible value from GenAI and agentic AI, but they are also running into governance and risk challenges as they scale. **GenAI value and ROI** - **68%** of respondents use GenAI today. - GenAI users report an **average ROI of 2.8x**. - The **average time to realize ROI** on GenAI projects is **15 months**. Organizations look beyond pure financial ROI and report several key outcomes from GenAI: - **51%** see improved accuracy and consistency. - **45%** report time savings. - **40%** report enhanced customer experience. On the revenue and cost side: - **44%** of all surveyed organizations plan to monetize **industry-specific** GenAI use cases within 24 months, signaling a move toward more differentiated, domain-focused applications. - Among Frontier firms, **67%** are already monetizing or using GenAI to boost revenue. - Organizations are also using GenAI to decrease costs through productivity, functional, and industry use cases. **Agentic AI value and ROI** - Agentic AI users report an **average ROI of 2.3x**. - The **average time to realize ROI** is **13 months**. - The report notes that ROI from agentic AI is still emerging, but even in early pilot or testing phases, organizations are beginning to see meaningful impact. **Challenges to scaling AI** As organizations move from pilots to broader deployment, several obstacles become more prominent: - Nearly **30%** of organizations identify **security, privacy, governance, and compliance** as the top challenges to scaling AI. - Over **75%** rate **transparency** as very or extremely important, emphasizing the need for explainability and human oversight. The report highlights that as AI deployments mature and become more complex, ROI can plateau if organizations do not invest in: - Strong responsible AI governance - Clear transparency and control mechanisms - Alignment of AI initiatives with business strategy Frontier firms are addressing these issues more proactively, using robust governance, data readiness, and responsible AI practices to sustain value as they expand GenAI and agentic AI across the enterprise.

What every company can learn from Frontier Firms leading the Ai revolution published by BlueTeamAssess LLC

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What are Frontier firms and how do they differ from other organizations using AI?

How are companies actually using GenAI and agentic AI across the business?

What business value and ROI are organizations seeing from GenAI and agentic AI, and what challenges are they facing?